Going the extra mile!

by Matthew Mister, on Sep 3, 2019 7:36:37 AM


With yesterday being Labor Day we wanted to show some love for our support team. They've been putting in a lot of work recently and have been absolutely crushing it!

Our support team has been getting ahead of some of the most commonly asked questions about Platform and your video workflows by putting together a massive knowledge base full of self-help articles and troubleshooting videos.

They've also been receiving tons of positive feedback from our support surveys. Our goal here at ProMAX is to be wide open and transparent with all of you so here is a screenshot of last month's Customer Experience Surveys for our support team.

August Support Feedback Score

Topics:professional videovideo performancetech support

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