Our Mission

        At ProMAX our goal is to provide best-in-class video workflow products and world class customer service.

We aim to build solutions that address the issues our clients face daily.

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Our customers are our top priority and to deliver the level of service we aspire to we believe in these values.

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SIMPLICITY RULES

Our customers need to accomplish big goals without a ton of effort and training.  We strive to build those tools for creative professionals and to make those tools as easy as possible to use.

 

DIRECT USER EXPERIENCE

Great technology is only the first step.  By working directly with our end-users, we can provide a faster & more knowledgeable response throughout your ProMAX Systems experience.
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FAIR AND TRANSPARENT PRICING

You have work to do.  So do we.  No 'hide the price games'.  No begging to show you our value before you see the cost.  Just fair & transparent pricing on the exact tools your team needs.

 

ZERO PRESSURE

We are committed to selling the way we like to buy.  We don't hire closers.  We don't pay commissions.  We hire engineers.  We believe the natural result is a better conversation that allows you to make a better decision.
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WE TAKE THE RISK, NOT YOU

After 25 years in business, we know that once in a while technology doesn't solve the problem the way everyone thought it would, and that's okay.  This is why we offer 90 Days Risk Free on our Platform servers, and 30 Days Risk Free on our MediaHubs.  If you don't love your ProMAX System product, we'll take it back for a full refund.

 

 

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