ProMax Connect is a revolutionary new tool that allows expert technicians to diagnose, repair, and optimize your workstation remotely over a broadband internet connection.
If you’ve ever been in the middle of a project while needing technical support and would have done anything to have somebody just “get on my computer and fix the thing”, then your day has finally arrived.
ProMax Connect is an amazingly simple online tool that allows certified expert technicians take control of your machine to perform a myriad of services without you having to do a thing. Not feeling too comfortable about performing an update on your $15K investment? No problem, we’ll do it for you. Tired of spending two hours talking to a technician only to have them tell you they need to “look into a couple things and call you tomorrow”? We’ll jump on your workstation and show you what the problem is, so it never happens again. In minutes. Not days.
Contact a ProMax Systems representative today for more info on ordering ProMax Connect services.
| "ProMax Connect" Complete package
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Part #: 215332
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$295.00
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This bundle includes "ProMax Connect" activation, 4 Remote Tech Support sessions, one remote maintenance session, and one optimal setup assistance session for one calendar year from invoice date.
| "ProMax Connect" Remote Tech support assistance (per incident)
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Part #: 215333
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$95.00
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With this service, customer's systems can be accessed remotely to provide for quicker tech support resolutions. Extremely useful for those customers where "time is money". This service can cut support incidents from 1 week down to a couple hours. Services “per incident” mean that ProMax will address a single issue or problem for a Customer on a Supported Storage device and include follow-up calls, as necessary, on the same issue for up to 3 business days. This service is not available without first Activating "ProMax Connect"
