ProMAX has a great deal of resources dedicated to helping you with all of your network integrations. Integration plans can cover a wide variety of equipment including camera, decks, editing bays, finishing bays, audio bays, central and local storage systems, and servers. ProMAX can provide custom integration packages with a scope of work designed around your particular equipment and can be bid out appropriately. We can also provide custom made documentation for all computer settings or procedures that may be necessary to operate or maintain your systems.

Here are various technical services offered at ProMAX.
Keep in mind we can custom tailor an integration solution to fit your needs.

• Get your new system up and running fast and utilize our professional staff to setup and configure your system so when you get it...you edit!
  

Tier 1 Technical Support

• We are here to help you! Regardless of whether you are a current customer or new to ProMAX, if we can answer your question quickly, we do so without cost.
  

• For those problems that are not so simple to solve, on a per incident basis, we charge a simple flat fee to get you through, regardless of how long it takes us
  

• When you need us, we're here. This plan provides you unlimited technical support calls and technical problem solving for a full year from purchase.
  

• When you buy your storage from ProMAX, get this upgraded service and you're protected.
  We provide advance ship replacement of your drive and perform attempted data recovery.