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Shipping

Typical delivery time of a Custom configured system is 3 to 7 days. 2 to 3 days are needed for configuration and testing of the entire system, based on product availability, plus 2 to 4 days shipping time for domestic shipments. International shipments may take longer depending on customs delays.

We offer three shipping options:
Next Day Delivery - package(s) will be delivered the next business day after shipment*
Second Day Delivery - package(s) will arrive 2 business days after shipment*
Ground Shipping - package(s) will arrive within 10 business days of shipment*

*Shipment times are based on when your package leaves the warehouse, not when your order is placed.
The items in your order may ship from multiple locations, and you may receive packages separately.

Shipment Delays
Occasionally, an order may be delayed or back ordered. If a delay or back order occurs, we will notify you via e-mail. You will have the option to cancel delayed items, provided they have not entered the shipping process.


To order on the web shop promax.com
To place an order by phone, call (800) 977-6629
Hours: Mon-Fri 8:00am-6:00pm PST
For questions please contact sales support.
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