Friday, July 03, 2009
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The ProMAX Promise

With industry experience since 1994, ProMAX Systems is a recognized leader in reliable high performance video editing, audio, and storage solutions. Since our recent reorganization in July of 2008, we rededicated ourselves to you our clients and we make the following promise:

1) You will talk with a friendly, knowledgeable consultant who will work to understand your needs before quoting you products or services. You will not be sold on components you don't need nor will you be offered products of low quality or performance.

2) You will receive a fair and competitive price on your order. Our size and efficiency allow us to get you the very best price we can and still maintain a knowledgeable staff that is here when you need them.

3) We will be here to answer your questions and help you through any problems that arise.

4) Your system will be configured and tested at our production facility and will ship quickly after you order.

 

About Us

ProMAX Systems is a leading provider of Digital Media Solutions to Creative Professionals in the US and Internationally. By providing professionally assembled high performance video, audio, graphic design, web development and audio solutions, ProMAX eliminates the frustration and guesswork experienced when building a professional Digital Media Solution.

ProMAX customers include Video Editors, Audio Engineers, Graphic Artists, Motion Graphic Developers, Photographers and Web Developers.  In a technology marketplace that is constantly changing, most creative professionals like yourself, don't have the desire or inclination to spend countless hours understanding how to select or build the right computer system, software and component parts which will meet your exact needs.  You want to focus on what you do best: being creative.

Since 1994, we have employed technology experts with hands-on industry experience.  Our team is constantly learning, evaluating and testing new technology.  We know what works and what doesn't and we make sure that before we recommend it to you, that it has passed our internal certification tests.  So if you get it from ProMAX, it will work or we will fix it.

 

Purpose

Enabling Creative Professionals to be Productive and Successful through Digital Media Solutions

 

Customer Comments

5 Stars for Customer Support
Francisco-- Thank you for your help with my RAID drive yesterday. I finally got it working. After many false starts, I formatted it as RAID 0, which it recognized, I then erased it, and reformatted as RAID 3 and now it works. I do appreciate all of your help and patience in helping me. 5 Stars for customer support.
Bill Purdy, True North Studios, Inc.


I wanted to take a quick second to say thanks for all the help and support you guys have offered in getting my system up and running. I received the last of the components yesterday and hooked them up and now have a fully functional system. I look forward to doing business with you guys in the future when I'm in need of something else. Thanks again.


Much Thanks
I purchased a ProMax DV Editing last spring and I would like to share a recent experience I had with your tech staff. FANTASTIC!!! Your tech support has been top notch since day one but this week tech rep Jerry Miles went way above and beyond to help. A drive on my system died on Thursday putting a large project that I have due next Friday in serious trouble. Jerry could not have been any better or taken more concern. I know that he went out of his way to check on my system and keep me informed about it's progress. It's hard for me to put into words how much he helped me out. I can only say that he deserves a tremendous pat on the back for the extra effort he put out on my behalf. Because of his efforts I can assure you that I intend to make all my future equipment purchases with ProMax.


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